Why Data Recovery Can’t Have a Fixed Price – and Why a “Starting From” Price at DRN Is the Only Honest Approach
Imagine this: thousands of photos of your children growing up, years of work documents, a graduation thesis you’ve spent months on, or video footage of a lost loved one—gone. One moment of carelessness, a power surge, or a faulty drive, and everything becomes inaccessible. The panic, the grief, the disbelief. For many, the data they’ve lost is literally irreplaceable. That’s what data recovery is really about: saving memories, knowledge, evidence, or work that would otherwise be lost forever.
At DRN, we understand that emotion better than anyone. That’s exactly why we’ve chosen not to work with fixed prices before performing a diagnosis. Not because we want to be vague. On the contrary: because we want to be honest about what’s truly needed to recover your data.
Every Case Is Unique
Example: Two cases of “physical damage,” but completely different challenges.
Case A:A 500 GB hard drive with one broken read head, but no sector damage. 👉 Technically straightforward to recover using the right donor parts.
Case B:A 12 TB drive with three jammed heads and deep scratches on one of the platters. 👉 Far more complex: requires highly precise extraction, carries risk of data loss, and must be handled in multiple recovery stages.
Every case varies in terms of the storage device type, capacity, brand, file system, and type of damage (mechanical, electronic, logical, or a combination). Each of these factors determines how much work, expertise, and equipment is required.
A Fixed Price Is Misleading or Limiting
When companies offer fixed prices, one of two things often happens:
They promise too much for too little. Then, when the issue turns out to be more complex, they simply say the recovery couldn’t be completed—because it didn’t fit their price model.
They reject the case altogether, because the risk and effort required are too great for the pre-agreed amount.
At DRN, we see clients every week who were told elsewhere: “Your data can’t be recovered.” Not because it was truly impossible, but because it didn’t fit the other company’s rigid pricing structure. Often, it’s the most valuable and sensitive data in these cases. Fortunately, these people come to us for a second chance—and in many cases, we succeed where others gave up.
A Starting Price, and Certainty After Diagnosis
At DRN, we always provide a starting price range to give you a realistic expectation. Then we conduct a thorough diagnosis. Only after we know exactly what the issue is, what’s needed to recover your data, and how much time and resources it will take, will we provide you with a fixed price. No surprises afterward, no hidden costs.
That, to us, is the only honest approach. Because your situation doesn’t deserve a “one size fits all” price. It deserves attention, customization, and maximum effort.
Pushing the Limits
If there’s one thing DRN is known for, it’s that we go the extra mile. We continuously invest in knowledge, equipment, and techniques specifically to handle the complex cases where others walk away. Not to promise everything—but to be able to try everything.
Because when it comes to irreplaceable data, a second chance is sometimes your last chance.