What happened?

Choose your data carrier:

hd
Hard drive

- Computer/pc hard drive

- Laptop hard drive

- MacBook hard drive

- Time Machine

- External hard drive

ssd
SSD

- Internal SSD

- External SSD

- SSD Modules /M1-M2

- SSD Onboard

sd
SD

- SD/Micro/Mini

- SDHC

- SDXC

raid
RAID

- RAID 0, 1 - 6

- RAID 10, 50, 60, 100

- RAID JBOD

usb
USB

- USB 2.0/3.0

- USB stick

- Mini USB

tel
Smartphone

- iOS

- Android

- Blackberry

- Windows

What happened to your Hard drive?

Fall or impact damage
Electronic damage
Deleted files
No idea

What now?

Chances are that the hard drive has suffered physical damage as a result of the crash or impact damage. Most probably the read and write head of the hard drive is damaged by the fall.

Was the hard drive in the read/write mode? If so, there is even a chance of damage on the data layer (platters) of the drive.

In order to be sure what exactly is going on with your hard drive, we will first have to make a diagnosis.

Have you connected a wrong power supply or did you have a short circuit and smell a burning smell? If so, there is a big chance that the circuit board of your hard drive is damaged.

In order to be sure what exactly is going on with your hard drive, we will first have to make a diagnosis.

Did you delete data? Stop all actions immediately! When data is deleted, these are not always gone, even if they are not visible in the trash folder. Often they are not completely removed from the drive.

In order to be sure what exactly is going on with your hard drive, we will first have to make a diagnosis.

Does your PC, laptop or (external) hard drive no longer respond to anything? If you do not know the cause, it can cause a lot of uncertainty.

In order to be sure what exactly is going on with your hard drive, we will first have to make a diagnosis.

Chances are that the SSD drive has suffered physical damage as a result of the crash or impact damage. It is highly likely that electrical damage has occurred.

Was the SSD drive running a read or write command at that time? Then there is even a chance of sector damage.

In order to be sure what exactly is going on with your SSD drive, we will first have to make a diagnosis.

Have you connected a wrong power supply or did you have a short circuit and smell a burning smell? Then there is a big chance that the PCB of your SSD drive is damaged.

In order to be sure what exactly is going on with your SSD drive, we will first have to make a diagnosis.

Did you delete data? Stop all actions immediately! When data is deleted, these are not always gone, even if they are not visible in the trash folder. Often they are not completely removed from the drive.

To be sure what exactly is going on with your SSD drive, we will first have to make a diagnosis.

Does your PC, laptop or (external) SSD drive no longer respond to anything? If you do not know the cause, it can cause a lot of uncertainty.

In order to be sure what exactly is going on with your SSD drive, we will first have to make a diagnosis.

If there is damage to the SD card, it often does not work (properly). An SD card can, however, also cause physical damage to the flash chips which stores the data. This is on the inside of the SD card and can not be seen from the outside.

To be sure what exactly is going on with your SD card, we will first have to make a diagnosis.

Has the SD card, possibly in combination with a smartphone, fallen into the water? Did the SD card experience peak voltage in any other way? Then there is a very high chance that the PCB of the SD card is damaged.

To be sure what exactly is going on with your SD card, we will first have to make a diagnosis.

Did you delete data? Stop all actions immediately! When data is deleted, these are not always gone, even if they are not visible in the trash folder. Often they are not completely removed.

To be sure what exactly is going on with your SD card, we will first have to make a diagnosis.

Does your SD card no longer respond to anything? If you do not know the cause, it can cause a lot of uncertainty.

In order to be sure what exactly is going on with your SD card, we will first have to make a diagnosis.

With a (small) NAS with a RAID configuration, drop and impact damage occurs regularly. Overheated servers or NAS systems also occur regularly due to poorly ventilated areas. Due to the reasons above, the read and write heads of the drives can be damaged.

Were the drives at that time reading or writing? Then there is even a chance of damage on the data layer (platters).

To be sure what exactly is going on with your RAID system, we will first have to make a diagnosis.

Have you connected a wrong power supply or did you have a short circuit and smell a burning smell? Then there is a big chance that the PBC of one or more drives of the RAID system are damaged.

To be sure what exactly is going on with your RAID system, we will first have to make a diagnosis.

Did you delete data? Stop all actions immediately! When data is deleted, these are not always gone, even if they are not visible in the trash folder. Often they are not completely removed from the drive.

To be sure what exactly is going on with your RAID system, we will first have to make a diagnosis.

Does your RAID system no longer respond to anything? If you do not know the cause, it can cause a lot of uncertainty.

To be sure what exactly is going on with your RAID system, we will first have to make a diagnosis.

If there is a visible damage on the outside of the USB stick and it does not work properly, chances are that the USB stick has suffered physical damage.

However, a USB stick can also cause physical damage to the flash chips which stores the data. These are located on the inside of the USB stick and can not be seen from the outside.

To be sure what exactly is going on with your USB stick, we will first have to make a diagnosis.

Has the USB stick fallen into the water? Did the USB stick experience peak voltage in any other way? Then there is a very high chance that the PCB of the USB stick is damaged.

To be sure what exactly is going on with your USB stick, we will first have to make a diagnosis.

Did you delete data? Stop all actions immediately! When data is deleted, these are not always gone, even if they are not visible in the trash folder. Often they are not completely removed from the USB stick.

To be sure what exactly is going on with your USB stick, we will first have to make a diagnosis.

Does your USB stick no longer respond to anything? If you do not know the cause, it can cause a lot of uncertainty.

In order to be sure what exactly is going on with your USB stick, we will first have to make a diagnosis.

Great chance that the smartphone suffered physical damage as a result of the crash or impact damage.

An example is damage of the PBC (motherboard) of the smartphone. But it is also possible that the security code can not be entered due to damage to the screen.

To be sure what exactly is going on with your smartphone, we will first have to make a diagnosis.

Has your smartphone fallen into the water? Then the chances are great (if the smartphone is not water proof) that there is water or condensation in the phone.

This is of course disastrous for almost all components that are in the phone.

To be sure what exactly is going on with your smartphone, we will first have to make a diagnosis.

Did you delete data? Stop all actions immediately! When data is deleted, these are not always gone.

When new data is written on the smartphone, for example by receiving or taking new pictures, but also when visiting web pages, this can make retrieving the old data impossible because of the new data that is stored.

To be sure what exactly is going on with your smartphone, we will first have to make a diagnosis.

Does your smartphone no longer respond to anything? If you do not know the cause, it can cause a lot of uncertainty.

To be sure what exactly is going on with your smartphone, we will first have to make a diagnosis.

Examples of crash and impact damage include:

  • - (external) hard drive has fallen
  • - Laptop has fallen or has been hit hard

Urgent Advise

We strongly advise you not to start the hard drive anymore! A physically damaged drive will no longer be readable by any software. Do not take (amateur) attempts to restore the data. Do not worsen the situation and rely on our expertise.

Examples of electronic damage include:

  • - Connected wrong power supply
  • - Water damage
  • - Short circuit/lightning strike
  • - Power failure

Urgent Advise

Has there been a power outage and was the hard drive active at that moment? In that case, there is a good chance that internal problems have arisen, such as a crashed reading head. Do not attempt to boot the hard drive! Do not take (amateur) attempts to restore the data. Do not worsen the situation and rely on our expertise.

Examples of deleted files include:

  • - Deleted files/trash folder
  • - Deleted partitions
  • - Reinstalled operating system

Urgent Advise

We strongly advise you not to use the hard drive anymore! Do not save any new files. Do not receive new emails. Do not visit websites. If you do that anyway, chances are that the deleted files cannot be restored permanently. Do not take (amateur) attempts to restore the data. Do not worsen the situation and rely on our expertise.

Common damages include:

  • - Hard drive is not recognized
  • - System crashes while connecting the hard drive
  • - Unknown

Urgent Advise

In such cases we strongly advise you not to do anything with the hard drive. A small problem is often increased by the wrong actions. Do not take (amateur) attempts to restore the data. Do not worsen the situation and rely on our expertise.

Examples of crash and impact damage include:

  • - SSD drive has fallen
  • - Laptop has fallen or has been hit hard

Urgent Advise

We strongly advise you not to start the SSD drive anymore! A physically damaged drive will no longer be readable by any software. Do not take (amateur) attempts to restore the data. Do not worsen the situation and rely on our expertise.

Examples of electronic damage include:

  • - Connected wrong power supply
  • - Water damage
  • - Short circuit/lightning strike
  • - Power failure

Urgent Advise

We strongly advise you not to start the SSD drive anymore! A physically damaged drive will no longer be readable by any software. Do not take (amateur) attempts to restore the data. Do not worsen the situation and rely on our expertise.

Examples of deleted files include:

  • - Deleted files/trash folder
  • - Deleted partitions
  • - Reinstalled operating system

Urgent Advise

We strongly advise you not to use the SSD drive anymore! Do not save any new files. Do not receive new emails. Do not visit websites. If you do that anyway, chances are that the deleted files cannot be restored permanently. Do not take (amateur) attempts to restore the data. Do not worsen the situation and rely on our expertise.

Common damages include:

  • - SSD drive is not recognized
  • - System crashes while connecting the SSD drive
  • - Unknown

Urgent Advise

In such cases we strongly advise you not to do anything with the SSD drive. A small problem is often increased by the wrong actions. Do not take (amateur) attempts to restore the data. Do not worsen the situation and rely on our expertise.

Examples of physical damage include:

  • - SD card is broken
  • - Laptop takes a hit while the SD card is still in the laptop
  • - The SD card is erroneously removed from a device

Urgent Advise

We strongly advise you not to use the SD card anymore! Do not take (amateur) attempts to restore the data. Do not worsen the situation and rely on our expertise

Examples of electronic damage include:

  • - Water damage
  • - Short circuit

Urgent Advise

We strongly advise you not to use the SD card anymore! Do not take (amateur) attempts to restore the data. Do not worsen the situation and rely on our expertise.

Examples of deleted files include:

  • - Deleted files on SD card
  • - Formatted SD card

Urgent Advise

We strongly advise you not to use the SD card anymore! Do not save any new files. If you do that anyway, chances are that the deleted files cannot be restored permanently. Do not take (amateur) attempts to restore the data. Do not worsen the situation and rely on our expertise.

Common damages include:

  • - SD card is not recognized
  • - System crashes while inserting the SD card
  • - Unknown

Urgent Advise

We strongly advise you not to use the SD card anymore! Do not save any new files. If you do that anyway, chances are that the deleted files cannot be restored permanently. Do not take (amateur) attempts to restore the data. Do not worsen the situation and rely on our expertise.

Examples of physical damage include:

  • - NAS system has fallen
  • - Overheating due to poorly ventilated areas

Urgent Advise

We strongly advise you not to start the RAID configuration anymore! Do not take (amateur) attempts to restore the data. Do not worsen the situation and rely on our expertise.

Examples of electronic damage include:

  • - Connect wrong power supply
  • - Water damage
  • - Short circuit/Lightning strike
  • - Power failure

Urgent Advise

We strongly advise you not to start the RAID configuration anymore! Do not take (amateur) attempts to restore the data. Do not worsen the situation and rely on our expertise.

Examples of deleted files include:

  • - Deleted files/trash folder
  • - Deleted partitions
  • - Reinstalled operating system

Urgent Advise

We strongly advise you not to start the RAID configuration anymore! Do not take (amateur) attempts to restore the data. Do not worsen the situation and rely on our expertise.

Common damages include:

  • - Drives are not recognized
  • - System crashes while connecting the hard drive
  • - Unknown

Urgent Advise

We strongly advise you not to start the RAID configuration anymore! Do not take (amateur) attempts to restore the data. Do not worsen the situation and rely on our expertise.

Examples of physical damage include:

  • - USB stick is broken
  • - Knocked against the USB stick while it is connected

Urgent Advise

We strongly advise you not to start the USB stick anymore! Do not take (amateur) attempts to restore the data. Do not worsen the situation and rely on our expertise.

Examples of electronic damage include:

  • - Water damage
  • - Short circuit
  • - Peak voltage

Urgent Advise

We strongly advise you not to start the USB stick anymore! Do not take (amateur) attempts to restore the data. Do not worsen the situation and rely on our expertise.

Examples of deleted files include:

  • - Deleted files on USB stick
  • - Formatted USB stick

Urgent Advise

We strongly advise you not to start the USB stick anymore! Do not take (amateur) attempts to restore the data. Do not worsen the situation and rely on our expertise.

Common damages include:

  • - USB stick is not recognized
  • - System crashes while connecting the USB stick
  • - Unknown

Urgent Advise

We strongly advise you not to start the USB stick anymore! Do not take (amateur) attempts to restore the data. Do not worsen the situation and rely on our expertise.

Examples of crash and impact damage include:

  • - Smartphone has fallen
  • - Smartphone screen is damaged

Urgent Advise

We strongly advise you not to use the smartphone anymore! Do not save any new files. If you do that anyway, chances are that the deleted files cannot be restored permanently. Do not take (amateur) attempts to restore the data. Do not worsen the situation and rely on our expertise.

Examples of electronic damage include:

  • - Motherboard damaged by water
  • - Short circuit by water
  • - Damage to the screen by water

Urgent Advise

We strongly advise you not to use the smartphone anymore! Do not save any new files. If you do that anyway, chances are that the deleted files cannot be restored permanently. Do not take (amateur) attempts to restore the data. Do not worsen the situation and rely on our expertise.

Examples of deleted files include:

  • - Deleted files
  • - Phone reset

Urgent Advise

We strongly advise you not to use the smartphone anymore! Do not save any new files. If you do that anyway, chances are that the deleted files cannot be restored permanently. Do not take (amateur) attempts to restore the data. Do not worsen the situation and rely on our expertise.

Common damages include:

  • - Smartphone does not boot
  • -Smartphone boots, shows the logo of the manufacturer but does not continue

Urgent Advise

We strongly advise you not to use the smartphone anymore! Do not save any new files. If you do that anyway, chances are that the deleted files cannot be restored permanently. Do not take (amateur) attempts to restore the data. Do not worsen the situation and rely on our expertise.

Good news!

Do not worry. DRN daily deals with dozens of hard drives that have fallen. We offer professional Data Recovery for all media, brands and operating systems.

Do not panic. Every day dozens of hard drives with electronic problems are being treated by DRN. Our technicians guarantee in 100% of this situations, that the data is fully recoverable.

There is still hope. Every day we handle dozens of hard drives with removed data. Our technicians succeed in recovering the deleted files in 70% of these cases.

You can count on the expertise of DRN. In any situation we are able to diagnose a data carrier. In 95% of all cases we recover the data!

Do not worry. DRN daily deals with dozens of SSD drives that have fallen. We offer professional Data Recovery for all media, brands and operating systems.

Do not panic! Daily we receive dozens of SSD drives with electronic problems. Our technicians guarantee in 100% of cases that the data is fully recoverable.

There is still hope. Every day we handle dozens of SSD drives with removed data. Our technicians succeed in recovering the deleted files in 70% of these cases.

You can count on the expertise of DRN. In any situation we are able to diagnose a data carrier. In 95% of all cases we recover the data!

Do not worry! DRN treats dozens of SD cards that are damaged every day. We provide professional data recovery for all media, brands and operating systems.

Do not panic! Daily we receive dozens of SD cards with electronic problems. Our technicians guarantee in 100% of cases that the data is fully recoverable.

There is still hope. Every day we handle dozens of SD cards with removed data. Our technicians succeed in recovering the deleted files in 70% of these cases.

You can count on the expertise of DRN. In any situation we are able to diagnose a data carrier. In 95% of all cases we recover the data!

Do not worry! DRN handles RAID configurations on a daily basis and knows how to carry out complex recoveries like no other. We provide professional data recovery for all media, brands and operating systems.

Do not worry! DRN handles RAID configurations on a daily basis and knows how to carry out complex recoveries like no other. We provide professional data recovery for all media, brands and operating systems.

Do not worry! DRN handles RAID configurations on a daily basis and knows how to carry out complex recoveries like no other. We provide professional data recovery for all media, brands and operating systems.

Do not worry! DRN handles RAID configurations on a daily basis and knows how to carry out complex recoveries like no other. We provide professional data recovery for all media, brands and operating systems.

Do not worry! DRN handles USB sticks on a daily basis. We provide professional data recovery for all media, brands and operating systems.

Do not worry! DRN handles USB sticks on a daily basis. We provide professional data recovery for all media, brands and operating systems.

Do not worry! DRN handles USB sticks on a daily basis. We provide professional data recovery for all media, brands and operating systems

Do not worry! DRN handles USB sticks on a daily basis. We provide professional data recovery for all media, brands and operating systems.

Do not worry! DRN handles smartphones on a daily basis. We provide professional data recovery for all media, brands and operating systems.

Do not worry! DRN handles smartphones on a daily basis. We provide professional data recovery for all media, brands and operating systems.

Do not worry! DRN handles smartphones on a daily basis. We provide professional data recovery for all media, brands and operating systems.

Do not worry! DRN handles smartphones on a daily basis. We provide professional data recovery for all media, brands and operating systems.

  • green-check

    No data no costs

    If your data can not be restored, you will not pay any recovery costs

  • green-check

    Non-binding quote

    You will receive a completely non-binding quote after a diagnosis

  • green-check

    95% success rate

    We successfully recover all data in 95% of the cases

  • green-check

    No data no costs

    If your data can not be restored, you will not pay any recovery costs

  • green-check

    Non-binding quote

    You will receive a completely non-binding quote after a diagnosis

  • green-check

    100% success rate

    We successfully recover all data in 100% of the cases

  • green-check

    No data no costs

    If your data can not be restored, you will not pay any recovery costs

  • green-check

    Non-binding quote

    You will receive a completely non-binding quote after a diagnosis

  • green-check

    70% success rate

    We successfully recover all data in 70% of the cases

  • green-check

    No data no costs

    If your data can not be restored, you will not pay any recovery costs

  • green-check

    Non-binding quote

    You will receive a completely non-binding quote after a diagnosis

  • green-check

    95% success rate

    We successfully recover all data in 95% of the cases

  • green-check

    No data no costs

    If your data can not be restored, you will not pay any recovery costs

  • green-check

    Non-binding quote

    You will receive a completely non-binding quote after a diagnosis

  • green-check

    95% success rate

    We successfully recover all data in 95% of the cases

  • green-check

    No data no costs

    If your data can not be restored, you will not pay any recovery costs

  • green-check

    Non-binding quote

    You will receive a completely non-binding quote after a diagnosis

  • green-check

    100% success rate

    We successfully recover all data in 100% of the cases

  • green-check

    No data no costs

    If your data can not be restored, you will not pay any recovery costs

  • green-check

    Non-binding quote

    You will receive a completely non-binding quote after a diagnosis

  • green-check

    70% success rate

    We successfully recover all data in 70% of the cases

  • green-check

    No data no costs

    If your data can not be restored, you will not pay any recovery costs

  • green-check

    Non-binding quote

    You will receive a completely non-binding quote after a diagnosis

  • green-check

    95% success rate

    We successfully recover all data in 95% of the cases

  • green-check

    No data no costs

    If your data can not be restored, you will not pay any recovery costs

  • green-check

    Non-binding quote

    You will receive a completely non-binding quote after a diagnosis

  • green-check

    95% success rate

    We successfully recover all data in 95% of the cases

  • green-check

    No data no costs

    If your data can not be restored, you will not pay any recovery costs

  • green-check

    Non-binding quote

    You will receive a completely non-binding quote after a diagnosis

  • green-check

    100% success rate

    We successfully recover all data in 100% of the cases

  • green-check

    No data no costs

    If your data can not be restored, you will not pay any recovery costs

  • green-check

    Non-binding quote

    You will receive a completely non-binding quote after a diagnosis

  • green-check

    70% success rate

    We successfully recover all data in 70% of the cases

  • green-check

    No data no costs

    If your data can not be restored, you will not pay any recovery costs

  • green-check

    Non-binding quote

    You will receive a completely non-binding quote after a diagnosis

  • green-check

    95% success rate

    We successfully recover all data in 95% of the cases

  • green-check

    No data no costs

    If your data can not be restored, you will not pay any recovery costs

  • green-check

    Non-binding quote

    You will receive a completely non-binding quote after a diagnosis

  • green-check

    95% success rate

    We successfully recover all data in 95% of the cases

  • green-check

    No data no costs

    If your data can not be restored, you will not pay any recovery costs

  • green-check

    Non-binding quote

    You will receive a completely non-binding quote after a diagnosis

  • green-check

    95% success rate

    We successfully recover all data in 95% of the cases

  • green-check

    No data no costs

    If your data can not be restored, you will not pay any recovery costs

  • green-check

    Non-binding quote

    You will receive a completely non-binding quote after a diagnosis

  • green-check

    70% success rate

    We successfully recover all data in 70% of the cases

  • green-check

    No data no costs

    If your data can not be restored, you will not pay any recovery costs

  • green-check

    Non-binding quote

    You will receive a completely non-binding quote after a diagnosis

  • green-check

    95% success rate

    We successfully recover all data in 95% of the cases

  • green-check

    No data no costs

    If your data can not be restored, you will not pay any recovery costs

  • green-check

    Non-binding quote

    You will receive a completely non-binding quote after a diagnosis

  • green-check

    95% success rate

    We successfully recover all data in 95% of the cases

  • green-check

    No data no costs

    If your data can not be restored, you will not pay any recovery costs

  • green-check

    Non-binding quote

    You will receive a completely non-binding quote after a diagnosis

  • green-check

    100% success rate

    We successfully recover all data in 100% of the cases

  • green-check

    No data no costs

    If your data can not be restored, you will not pay any recovery costs

  • green-check

    Non-binding quote

    You will receive a completely non-binding quote after a diagnosis

  • green-check

    70% success rate

    We successfully recover all data in 70% of the cases

  • green-check

    No data no costs

    If your data can not be restored, you will not pay any recovery costs

  • green-check

    Non-binding quote

    You will receive a completely non-binding quote after a diagnosis

  • green-check

    95% success rate

    We successfully recover all data in 95% of the cases

  • green-check

    No data no costs

    If your data can not be restored, you will not pay any recovery costs

  • green-check

    Non-binding quote

    You will receive a completely non-binding quote after a diagnosis

  • green-check

    95% success rate

    We successfully recover all data in 95% of the cases

  • green-check

    No data no costs

    If your data can not be restored, you will not pay any recovery costs

  • green-check

    Non-binding quote

    You will receive a completely non-binding quote after a diagnosis

  • green-check

    100% success rate

    We successfully recover all data in 100% of the cases

  • green-check

    No data no costs

    If your data can not be restored, you will not pay any recovery costs

  • green-check

    Non-binding quote

    You will receive a completely non-binding quote after a diagnosis

  • green-check

    70% success rate

    We successfully recover all data in 70% of the cases

  • green-check

    No data no costs

    If your data can not be restored, you will not pay any recovery costs

  • green-check

    Non-binding quote

    You will receive a completely non-binding quote after a diagnosis

  • green-check

    95% success rate

    We successfully recover all data in 95% of the cases

What happens if I click on 'Submit online'?

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On the next page you can easily submit your data carrier. Our experts will make a diagnosis and send you a non-binding quote

DRN has

recovered 4,15 petabyte

among which

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+ 600.000.000

Photos
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+ 70.000.000

Videos
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+ 360.000.000

Office documents

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FAQ

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